If you have questions about setting up your zip line or planning your next install, please give us a call, or shoot us an email at the address below.

If you have questions about setting up your zip line or planning your next install, please give us a call at the number below.

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ZipLineGear Knowledge Base

<p><span id="isPasted" style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: Arial; font-size: 14.666666984558105px; white-space: pre-wrap; background-color: rgb(250, 251, 252);">We do not currently offer installation. We&#x2019;re more than happy to hop on a call to discuss and answer any questions regarding your specific installation, however! You can schedule a call here, or give us a call directly at 888-476-3701. For help over the weekend, you can email us at&#xA0;</span><a href="mailto:info@ziplinegear.com" style="margin: 0px; padding: 0px; color: rgb(32, 36, 48); text-decoration: underline; transition: all 0.3s ease 0s; opacity: 1; font-family: Arial; font-size: 14.666666984558105px; white-space: pre-wrap;">info@ziplinegear.com</a></p>

We do not currently offer installation. We’re more than happy to hop on a call to discuss and answer any questions regarding your specific installation, however! You can schedule a call here, or give us a call directly at 888-476-3701. For help over

Do you install?

Frequently Asked Questions

When does my order ship?

How do I make a return?

How do I measure elevation change in my yard?

How do I figure out the slope for my zip line?

How do I measure Sag?

How do I know where to attach the zip line cable to trees?

I don’t have trees! Can I use posts?

Do I need a braking system?

How do I set up the bungee brake system?

Can I use a spring instead of the bungee brake system?

Can I use a bungee brake if I’m landing in a tree house?

Do you ship internationally?

Where are you located?

Do I need a harness or will a seat work?

How do I know if my zip line is tight enough?

Shipping FAQ

Returns FAQ

Shipping and Returns

Boomerang Trolley product overview

Boomerang: Charging and swapping batteries

Boomerang: How to power your Boomerang on and use the transmitter

Boomerang: How to install on cable

Boomerang: Drive wheel tuning

Boomerang: Driving instructions

Boomerang: Drive wheel swap

Boomerang: Attaching a seat or harness

Boomerang: Storage

Boomerang Installation and Use

Rerun: Product overview video and installation example

Rerun: Mounting on cable

Rerun: Attaching a counterweight

Rerun: Attaching the return line

Rerun: Testing and tuning counterweight travel

Rerun: Troubleshooting notes

Rerun: Travel chart

Rerun Installation and Use

Do you install?Updated 2 years ago