If you have questions about setting up your zip line or planning your next install, please give us a call, or shoot us an email at the address below.

If you have questions about setting up your zip line or planning your next install, please give us a call at the number below.

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ZipLineGear Knowledge Base

<p id="isPasted" style="margin-right: 0px; margin-bottom: 0px; margin-left: 0px; padding: 0px; font-size: var(--body-text-size); color: rgb(32, 36, 48); line-height: 1.715; word-break: break-word; caret-color: rgb(32, 36, 48); font-family: &quot;Open Sans&quot;, sans-serif;"><span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: Arial; color: rgb(0, 0, 0); font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;">Detailed information for installing the bungee brake system can be found in the &#x201C;Component assembly&#x201D; section of the Zip Line Gear handbook included with your purchase.&#xA0;</span><span style="margin: 0px; padding: 0px; font-size: 11pt; font-family: Arial; color: rgb(0, 0, 0); font-variant-ligatures: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;">Alternatively you can review the information in the digital version of our handbook <a href="https://www.ziplinegear.com/pages/how-to-build-a-zip-line-section-three-component-assembly" style="margin: 0px; padding: 0px; color: rgb(32, 36, 48); text-decoration: underline; transition: all 0.3s ease 0s; opacity: 1;">right here.</a></span></p>

Detailed information for installing the bungee brake system can be found in the “Component assembly” section of the Zip Line Gear handbook included with your purchase. Alternatively you can review the information in the digital version of our handboo

How do I set up the bungee brake system?

Frequently Asked Questions

When does my order ship?

How do I make a return?

How do I measure elevation change in my yard?

How do I figure out the slope for my zip line?

How do I measure Sag?

How do I know where to attach the zip line cable to trees?

I don’t have trees! Can I use posts?

Do I need a braking system?

Can I use a spring instead of the bungee brake system?

Can I use a bungee brake if I’m landing in a tree house?

Do you ship internationally?

Where are you located?

Do I need a harness or will a seat work?

How do I know if my zip line is tight enough?

Do you install?

Shipping FAQ

Returns FAQ

Shipping and Returns

Boomerang Trolley product overview

Boomerang: Charging and swapping batteries

Boomerang: How to power your Boomerang on and use the transmitter

Boomerang: How to install on cable

Boomerang: Drive wheel tuning

Boomerang: Driving instructions

Boomerang: Drive wheel swap

Boomerang: Attaching a seat or harness

Boomerang: Storage

Boomerang Installation and Use

Rerun: Product overview video and installation example

Rerun: Mounting on cable

Rerun: Attaching a counterweight

Rerun: Attaching the return line

Rerun: Testing and tuning counterweight travel

Rerun: Troubleshooting notes

Rerun: Travel chart

Rerun Installation and Use

How do I set up the bungee brake system?Updated 5 days ago